Refund Policy

Welcome to the refund policy of WYNTHALORIX. We value our customers and strive to make your experience as pleasant as possible. In the event that you are unsatisfied with your purchase, please review our refund policy below. This policy applies to all products and services purchased through our website.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• You must request the refund within 30 days of purchase.
• The product or service must be unused and in the same condition that you received it.
• You must have the original receipt or proof of purchase.

How to Request a Refund

To request a refund, please contact our customer service team by email at [email protected]. Include your order number and a brief description of the issue. Our team will review your request and respond within 5 business days.

Refund Process

Once your refund is approved, it will be processed, and a credit will be applied to your original method of payment. Please allow 5-10 business days for the refund to appear on your statement.

Non-Refundable Items

Certain items and services are non-refundable, including:

• Gift cards
• Downloadable software products
• Services that have been fully rendered

We reserve the right to deny any refund request that does not meet our policy criteria. Thank you for shopping with WYNTHALORIX. If you have any questions about our refund policy, please contact us at [email protected].